Privacy Policy

This Privacy Policy describes how She Fits Pty Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from she-fits.co.za. By using our Services, you agree to the collection and use of your information as described in this Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The revised Policy will be posted on our site with an updated effective date.

What Personal Information We Collect

Directly from you:

• • Basic contact details (name, address, phone number, email)
• • Order information (billing address, shipping address, payment confirmation)
• • Account information (username, password, security questions)
• • Shopping information (items viewed, added to cart or wishlist)
• • Customer support communications

Automatically via Cookies: We collect Usage Data including device information, browser information, IP address, and how you interact with our site using cookies, pixels, and similar technologies.

From Third Parties: We may receive information from service providers such as Shopify and our payment processors, who handle payment data to fulfil your orders in accordance with their own privacy policies.

How We Use Your Information

• • Providing Services: Processing payments, fulfilling orders, managing your account, and arranging shipping and returns.
• • Marketing: Sending promotional communications by email or other channels, and personalising advertising on our site.
• • Security & Fraud Prevention: Detecting and taking action against fraudulent or malicious activity.
• • Customer Support: Responding to your enquiries and improving our services.

Cookies

We use cookies to power and improve our site, remember your preferences, and run analytics. You can manage cookie settings in your browser at any time. Note that blocking cookies may affect site functionality.

How We Share Your Information

We may share your information with:

• • Service providers (IT, payment processing, fulfilment, analytics, cloud storage)
• • Business and marketing partners, including Shopify
• • Affiliates within our corporate group
• • Authorities where required by law or to enforce our terms

We do not rent, sell, or share your personal information with unaffiliated third parties for their own marketing purposes.

Your Rights

Children's Data

Our services are not intended for use by children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us for removal.

Security & Retention

While no security system is infallible, we take reasonable measures to protect your personal information. We retain your data for as long as necessary to provide our services and comply with legal obligations.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, including the United States. We use recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses where applicable.